Worst experience ever! The design is different when you get your cupboard: First, the door inside had wooden planks on the pictures here on fonq and on official website too. However the one came to me has harsh black metal planks instead of wood, which spoils design in my opinion. When I contacted them about it, they replied: it’s our new design, no worries. I asked how about pictures and my expectations? They offered me 50€ compensation or option two is return. 50€:)) for closet that costs almost 1500:) Second thing, the door is barely possible to close, and adjusting doesn’t help. So, it’s opens and closes so hard, without handle it’s just fingers scraping every time I’m trying to open the door. And third is a build quality. The back panel looks like a joke to me. It’s a cheap plywood, which doesn’t match the wood of the whole cabinet. It’s pinned with a furniture stapler. And again, the cabinet itself doesn’t have a handle as you can see on some photos here. That’s such a pity, the concept is nice. But the quality… Their customer service is quite mediocre – they don’t go beyond the basics and don’t seem interested in resolving issues properly. I’m returning this.

De levertijd die aangegeven wordt meteen na bestelling, is de daadwerkelijke bezorgdatum. Wij kregen vrij snel de melding, dat ons artikel verzonden was ; bij navraag een uiterst correcte mail ontvangen met verduidelijking van hun werkwijze.

De levertijd was langer dan aangegeven op Fonq, maar bij navraag de correcte levertijd gekregen. Later is het product precies op tijd geleverd. Het feit dat de levertijd niet goed aangegeven stond vond ik behoorlijk irritant, vandaar de score. De bestelde bank is helemaal naar wens.